101 Carrie Lane - Columbus, IN

OPEN INTERVIEWS - EVERY WEDNESDAY

2PM - 4PM

Just walk in! No Phone calls please. Ask for Dixit!

-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts

Job Description:

The Front Desk Supervisor is responsible for supervising the guest services team to ensure completion of essential duties necessary for an efficient Front Desk operation.

Responsibilities will include but not be limited to:

• Respond to all guests’ requests, problems, complaints and/or accidents presented at the front desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous, and efficient manner. Follow up to ensure guest satisfaction.

• Attend daily and monthly rooms meetings.

• Participate in required M.O.D. program as scheduled.

• Work at front desk, concierge, and bell desk as appropriate.

• Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments.

• Work closely with accounting on follow-up items, i.e., returned checks, rejected credit cards, associate discrepancies, etc.

• Ensure staff greet and welcome all guests approaching the Front Desk in accordance with company SOP’s.

• Ensure implementation of all company policies and house rules. Understand hospitality terms.

• Assist in preparation of revenue and occupancy forecasting.

• Ensure correct and accurate cash handling at the front desk.

• Ensure that associates are, always, attentive, friendly, helpful, and courteous to all guests, managers, and other associates.

• Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores.

• Monitor all V.I.P.'s, special guests and requests.

• Review daily guest services work and activity reports generated by Night Audit.

• Be familiar with all Brand Rewards programs and offers.

Basic Qualifications

• High school education, GED, or equivalent experience.

• Minimum 3 years of experience working in guest services is required with at least one of those in a supervisory role.

• Outstanding management, organization, communication, and leadership skills.

• Highly organized and detail oriented.

• Must be able to abide by the company appearance standards and compliance with the designated uniform.

• Must be able to work any shift, weekends, holidays, and special events, as needed.

• Must have employment eligibility in the U.S.

Physical requirements:

• Basic office skills, experience with personal computer & Microsoft Office, general office equipment.

• Regularly required to sit, stand, walk, bend, and use hands to handle objects, tools or controls.

• Must be able to lift to 50 lbs. and work most shift in a standing position.

• Must have a valid driver’s license from the applicable state.

Equal Opportunity Employer (M/F/D/V)

101 Carrie Lane - Columbus, IN

OPEN INTERVIEWS - EVERY WEDNESDAY

2PM - 4PM

Just walk in! No Phone calls please. Ask for Dixit!

-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts

Night Auditor

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Education & Experience:

• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.

Physical Requirements:

• Flexible and long hours sometimes required.

• Sedentary work, exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Late night shift.

Mental Requirements:

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high-pressure situations.

• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.

• Must maintain composure and objectivity under pressure.

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

• Must be able to work with and understand financial information and data, and basic arithmetic functions.

• Must be willing to cross train in other accounting or hotel-related areas.

• Must be able to prioritize job functions in order to meet deadlines.

DUTIES & FUNCTIONS

___________________________________________

Essential:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.

• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.

• Always maintain a warm and friendly demeanor.

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

• Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.).

• Audit and reconcile financial and statistical reports.

• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount programs, Tax Reports, etc.) according to hotel standards.

• Prepare and distribute month-end reports.

• Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.

• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.

• Prioritize job functions in order to meet deadlines.

• Ensure accuracy of all numbers reported including statistics.

• Input and update financial information into corporate communications network.

• Perform daily, weekly, monthly, and annual data processing system functions as required.

• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.

Marginal:

• Maximize productivity, identify problem areas, and assist in finding and implementing solutions.

• Respond to governmental inquires upon receipt.

• Handle guest requests.

• Attend meetings/training as required by management.

• Perform other duties as requested by management.

101 Carrie Lane - Columbus, IN

OPEN INTERVIEWS - EVERY WEDNESDAY

2PM - 4PM

Just walk in! No Phone calls please. Ask for Dixit!

-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts

Laundry Attendant

The Laundry Attendant is responsible for overseeing all Laundry Operations in the Laundry Department to include washing of all linens, staffing and scheduling.

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• Experience in related position preferred.

Physical Requirements:

• Flexible and long hours sometimes required.

• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift.

Mental Requirements:

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high-pressure situations.

• Must maintain composure and objectivity under pressure.

Essential:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.

• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as

required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the

proper uniform and nametag when working.

• Always comply with Everwood Hospitality Service standards and regulations to encourage safe

and efficient hotel operations.

• Always maintain a warm and friendly demeanor.

• Employees must always attentive, friendly, helpful and courteous to all guests, managers and

fellow employees.

• Understand operation of washing machine and dryers.

• Load and unload washes according to standards.

• Wash and dry all dirty linens, towels, rags, etc.

• Sort all hotel linen according to type, color, size, etc.

• Pre-treat all stained linen before washing.

• Clean dryer filter daily and maintain all equipment as trained.

• Operate iron as per standard and ensure that it is shut off at the end of day.

• Sweep and mop laundry floors, storing all linens off the floor.

• Fold towels and linens.

• Oversees department to include scheduling and staffing.

Marginal:

• Maintain clean work area.

• Attend meetings/training as required by management.

• Perform other duties as requested by management.

101 Carrie Lane - Columbus, IN

OPEN INTERVIEWS - EVERY WEDNESDAY

2PM - 4PM

Just walk in! No Phone calls please. Ask for Dixit!

-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts

JOB SUMMARY
A Maintenance Technician is responsible for the day-to-day operations of the Maintenance Department including electrical, plumbing, mechanical, and HVAC systems.  He/she will assume operating aspects of the hotel for the Engineering department.

QUALIFICATION STANDARDS

• Delivers the brand promise and provides exceptional guest service at all times.
• Provides excellent service to internal customers as appropriate.
• Assist in developing and implementing plans to maintain property, equipment, grounds and other assets, in a safe and acceptable state of repair.
• Conduct site inspections.
• Perform preventive maintenance.
• Respond to customer care calls of non-functioning equipment immediately. 
• Ensure that the hotel is in compliance with all local, state and federal laws.
• Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per hotel standards or authority having jurisdiction.
• Actively participate in energy conservation programs per company standards.
• Review all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Assist with the administration of all vendor contracts controlled by the Engineering Department hotel standards.
• Assist as necessary with special projects and renovations.
• Repair and program hotel electronic lock system.
• Assist in scheduling preventive maintenance tasks.
• Performing other duties as assigned.

 Education & Experience:

• High school diploma, technical/vocational school preferred.
• Hotel experience preferred, but not required.
• Requires excellent communication skills, a professional presentation, an ability to work in a team atmosphere and to make independent decisions.
• General knowledge of technical fields such as carpentry, painting, electrical, etc.

Physical requirements:

• Ability to lift, pull, and push moderate weight (minimum of 75 lbs)
• Ability to bend, lift, and be standing or walking during entire shift
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations

Equal Opportunity Employer (M/F/D/V)

If you are looking for a career, a full-time or part-time job, or just want to make a few extra bucks, come see me!

Every Wednesday, from 2pm - 4pm - Just walk in.

Ask for Dixit!

Benefits Include:

~Competitive Pay
~15+ Days PTO 
~FT and PT available
~Flexible Scheduling
~Medical /Dental / Vision Insurances
~Accident / Critical Injury Insurances
~Referral Bonus
~Hotel Vacation Travel Discounts

Come grow with us! 

Housekeeping Room Attendant

The Housekeeping Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• Physical Requirements:

• Flexible and long hours sometimes required.

• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and/or constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift.

Mental Requirements:

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high-pressure situations.

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

• Must be able to work with and understand basic arithmetic functions.

• Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.

Essential:

• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.

• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.

• Always maintain a warm and friendly demeanor.

• Employees must always be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

• Thoroughly clean guestrooms according to standards.

• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.

• Remove all trash and dirty linen from guestrooms and hallways.

• Keep all hallways, public areas and closets clean, neat, and vacuumed (if applicable),

• Restock housekeeping cleaning cart for next day’s use.

• Replenish chemical bottles

• Clean room with the door closed according to standards, unless requested to do otherwise by

the guest.

• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping

Supervisor/Manager

• Practice safe work habits to ensure safety to guests, fellow employees, and self.

• Handle items for “Lost and Found†according to the hotel standards.

• Report any maintenance issues immediately to Housekeeping Supervisor/Manager.

• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.

Marginal:

• Attend meetings/training as required by management.

• Perform other duties as requested by management.

101 Carrie Lane - Columbus, IN

OPEN INTERVIEWS - EVERY WEDNESDAY

2PM - 4PM

Just walk in! No Phone calls please. Ask for Dixit!

-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts

JOB SUMMARY

A Breakfast Attendant is primarily responsible for preparing and serving the daily breakfast bar, greeting each guest and ensuring that guests are comfortable and satisfied.

QUALIFICATION STANDARDS

• Interact with, handle special requests for and provide personalized service to all guests

• Set up and maintain the breakfast bar as required by brand standards

• Take inventory of food, beverages and supplies needed for each day

• Order supplies to ensure that breakfast is fully stocked each day

• Prepare foods such as fresh fruit, coffee and juices from concentrates

• Stock coffee, juice and milk machines or dispensers

• Set up serving dishes/trays, utensils, cups and other products

• Set out and arrange both cold and hot food items

• Clear and clean tables as they are vacated

• Follow menu requirements as provided by the brand

• Restock items consistently throughout breakfast hours and for the next day

• Wash serving equipment and return to storage

• Return reusable food supplies to storage

• Keep breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors

• Provides assistance to other team members and departments.

• Ensures safety by following security procedures.

• Responsible for understanding and adhering to guidelines set forth in the team member handbook. Expected to report to work on scheduled days and at scheduled times.

• Performs other duties as assigned, requested or deemed necessary by management.

Education & Experience:

• High School diploma or GED preferred.

• No prior experience is required, but is preferred.

Physical requirements:

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without

assistance.

• Stand, sit, or walk for an extended period of time or for an entire work shift.

• Read and visually verify information in a variety of formats (e. g., small print).

• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Equal Opportunity Employer (M/F/D/V)

101 Carrie Lane - Columbus, IN

OPEN INTERVIEWS - EVERY WEDNESDAY

2PM - 4PM

Just walk in! No Phone calls please. Ask for Dixit!

-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts

Front Desk Clerk

The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Education & Experience:

• College course work in related field helpful.

• Experience in a hotel or a related field preferred.

• High School Diploma or equivalent required.

Computer experience preferred

Physical Requirements:

• Flexible and long hours sometimes required.

• Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift.

Mental Requirements:

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must be able to work well in stressful, high pressure situations.

• Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary.

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

• Must be able to work and understand financial information and data, and basic arithmetic functions.

• Must maintain composure and objectivity while under pressure.

Essential:

• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.

• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.

• Always maintain a warm and friendly demeanor.

• Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

• Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.

• Greet and welcome all guests approaching the Front Desk in accordance with Everwood Hospitality Service standards.

• Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).

• Answer guest inquires about hotel services, facilities, and hours of operation in a timely manner.

• Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.

• Review Front Office log and Trace File daily.

• Answer inquires from guests regarding restaurants, transportation, entertainment, etc.

• Follow all cash handling and credit policies.

• Be aware of all rates, packages and special promotions as listed in the Red Book.

• Be familiar with all in-house groups.

• Be aware of closed out and restricted dates.

• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.

• Be familiar with hospitality terminology.

• Have knowledge of emergency procedures and assist as needed.

• Handle check-ins and checkouts in a friendly, efficient, and courteous manner.

• Always use proper two-way radio etiquette when communication with other employees.

• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

• Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.

• Be able to complete a bucket check, room rate verification report, and housekeeping report.

• Balance and prepare individual paperwork for closing of shift according to hotel standards.

• Maintain and market promotions and guest programs.

Marginal:

• Maintain a clean work area.

• Assist guests with safe deposit boxes.

• Attend meetings/training as required by management.

• Perform other duties as required by management.

101 Carrie Lane - Columbus, IN

OPEN INTERVIEWS - EVERY WEDNESDAY

2PM - 4PM

Just walk in! No Phone calls please. Ask for Dixit!

-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts

Job Description

The Executive Housekeeper is responsible for planning and managing the room and related area's operations of the hotel to achieve customer {guests, employees, and corporate) satisfaction and quality service while meeting/exceeding financial goals

Responsibilities will include but not be limited to:

• Responsible for short- and long-term planning and the management of the hotel’s Housekeeping operations

• Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans

• Solid understanding of housekeeping and laundry supplies and pars

• Teach employees importance of, and how to greet guests and courteously solve guest requests

• See that inspection program is consistently maintained

• Assure all safety and security policies and procedures are followed

• Work closely with all other Departments

• Inspect some rooms daily

• Experience purchasing linens and housekeeping supplies

• Current on latest housekeeping and laundry technology

• Work closely with vendors to assure proper pricing, delivery, and maintenance

• Experience teaching, supervising, and mentoring multilingual and multicultural staff

• Ensure OSHA and ADA policies are adhered to

• Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful

• Insures proper staffing levels for customer service goals

Basic Qualifications

• 4 years or more of progressive hotel Rooms Management experience

• Service oriented style with professional presentations skills

• Hotel/Hospitality degree an asset

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

• Clear concise written and verbal communication skills in English

• Must be proficient in Microsoft Word and Excel

• Must have excellent organizational, interpersonal and administrative skills

Preferred Qualifications

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

• Must be able to multitask and prioritize departmental functions to meet deadlines.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

• Attend all hotel required meetings and trainings.

• Maintain regular attendance in compliance with company Standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

• Comply with company Standards and regulations to encourage safe and efficient hotel operations.

• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

• Must be able to cross-train in other hotel related areas

Physical requirements:

• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)

• Ability to bend, lift, and be standing or walking during entire shift

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high pressure situations.

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests

• Flexible and long hours sometimes required

Equal Opportunity Employer (M/F/D/V)

101 Carrie Lane - Columbus, IN

OPEN INTERVIEWS - EVERY WEDNESDAY

2PM - 4PM

Just walk in! No Phone calls please. Ask for Dixit!

-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts

The Public Space Houseperson is responsible for maintaining high standards in all assigned lobby areas, public restrooms, special cleaning assignments and performing Room Attendant duties, as necessary.

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• Must have a valid driver’s license for the applicable state (property specific).

____________________________________________________________________________________________

Physical Requirements:

• Flexible and long hours sometimes required.

• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift.

____________________________________________________________________________________________

Mental Requirements:

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high-pressure situations.

• Must maintain composure and objectivity under pressure.

DUTIES & FUNCTIONS

___________________________________________

Essential:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.

• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.

• Always maintain a warm and friendly demeanor.

• Employees must always attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

• Use proper two-way radio etiquette when communicating with other employees.

• Practice safe work habits to ensure safety to guests, fellow employees, and self.

• Handle items for “Lost and Found†according to the hotel standards.

• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.

• Report maintenance issues to Housekeeping Supervisor/Manager.

• Be familiar with correct guestroom cleaning procedures to assist if needed.

• Deliver any clean linen to assigned sections, if necessary.

• Pick up Room Attendant’s dirty linen or trash as needed.

• Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.

• Vacuum guest corridors.

• Keep hallways, public areas and closets neat and organized.

• Maintain cleanliness and sanitation in public restrooms.

• Adhere to the schedule for project cleaning of public areas.

• Maintain the stairwells to hotel standards.

• Keep ash urn clean and filled with sand.

Marginal:

• Attend meetings/training as required by management.

• Perform other duties as requested by management.